Effective Date: June 30, 2026
Thank you for shopping with NHCART. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- Orders are processed after successful payment confirmation or order verification.
- Orders are generally processed within 1–2 business days (excluding Sundays and public holidays).
- During festivals, promotional events, or periods of high order volume, processing times may be longer.
2. Shipping Coverage
NHCART currently ships to locations where our courier partners provide service.
If delivery is unavailable for your location, we will notify you and, where applicable, process a refund for the affected order.
3. Delivery Time
Estimated delivery times are:
- Within India: Typically 3–7 business days after dispatch, depending on the destination.
- International Orders (if available): Delivery times vary based on the destination country, customs procedures, and courier services.
Delivery estimates are provided for convenience and are not guaranteed.
4. Shipping Charges
Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.
Any promotional offers for free shipping will be clearly communicated on the website.
5. Order Tracking
Once your order has been shipped, you will receive the available tracking details via email, SMS, or WhatsApp (where applicable).
Tracking information may take up to 24 hours to become active after dispatch.
6. Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Government restrictions
- Customs clearance (for international shipments)
- Courier service delays
NHCART is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.
7. Shipping Address
Customers are responsible for providing a complete and accurate shipping address, including the correct postal code and contact number.
Orders shipped to an incorrect address provided by the customer may result in additional shipping charges or delivery failure.
8. Failed Delivery
If a delivery cannot be completed because:
- the recipient is unavailable,
- the address is incorrect or incomplete,
- the shipment is refused,
the courier may return the package to us.
Additional shipping charges may apply if the order needs to be shipped again.
9. Damaged or Missing Shipments
If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery with:
- Your order number
- Photographs of the package and products (if damaged)
- A description of the issue
We will review your request and work toward an appropriate resolution in accordance with our Return & Refund Policy.
10. Separate Shipments
If your order contains multiple products, they may be shipped separately depending on product availability or warehouse operations.
There will be no additional shipping charge unless clearly communicated before dispatch.
11. Changes to This Shipping Policy
NHCART reserves the right to update or modify this Shipping Policy at any time.
Any changes will become effective immediately upon publication on this page.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us through the contact information provided on our Contact Us page.
We will be happy to assist you with your order.